JCPenney is an American department store which offers footwear, accessories, home furnishings, electronics, jewellery, and beauty products. The founder of the company is James Cash Penney.
Kohl’s, Macy’s, Walmart, and Target are JCPenney’s competitors. To withstand in the retail industry and remain in the number one spot, JCPenney has developed an innovative approach to gathering customer feedback.
To collect customer feedback, JCPenney introduced the JCPenney customer satisfaction survey, accessible at www.jcpenney.com/survey.
Why Was The JCPenney Store Receipt Survey Portal Launched?
JCPenney is now collecting customer feedback to understand what they think about the store and their previous visit. All the questions will be based on the store visit experience.
To collect feedback, the www.jcpenney.com/survey portal has been launched. As you share the feedback, you get a reward of 15% OFF Coupon. JCPenney’s feedback program is a loyalty program that benefits both the company and its participants.
What Do You Need To Participate In The JCPenney Survey?
To participate in the JCPenney customer satisfaction survey, one must have a valid purchase receipt dated within the past 7 days. Rather than the online entry (www.jcpenney.com/survey), no other means of entry is allowed.
The receipt you have must include the access code; it is a 22-digit numerical code. If you don’t find the access code on your receipt, you can consult your store manager straight away and report the issue. Without which you can’t begin the survey process.
Note: The access code is valid for 7 days.
How To Redeem The JCPenney 10% OFF Coupon Code?
The JCPenney survey offers a 10% or 15% discount coupon for your next store visit. To redeem the discount coupon, you have to save the coupon code. A coupon code is simply a 4- or 5-digit numerical code.
Save the coupon code on your receipt and visit the JCPenney departmental store within 30 days. Now, after shopping at the JCPenney store, show the 10% OFF discount coupon you saved during checkout to get an overall discount.
While JCPenney Store offers a 10% OFF coupon, Maurice’s store provides a 30% OFF discount to all its customers. We all love buying clothes. Shop at Maurice’s store now, save your receipt, visit the Maurice’s survey website, and share your opinions to guarantee a 30% OFF coupon.
How To Participate In The JCPenney Survey?
Here are the step-by-step participation steps.
- To begin, get a valid purchase receipt that is no older than 7 days, then visit www.jcpenney.com/survey.
- In the next step, enter the 22-digit access code and proceed.
- Now, share all your experiences about your last store visit. Your experience is vital for the company.
- Further, you get a 15% or 10% discount coupon. Note it down on your receipt.
- Finally, visit the JCPenney store within 30 days to get 15% OFF or 10% OFF.
Contact Support
Call 1-800-322-1189 for General Inquiries.
Survey URL: survey3.medallia.com/?StoreReceiptSurvey.
Call 1-800-542-0800 for credit card assistance.
Website: www.jcpenney.com.
Survey Support: surveysupport.medallia.com.
Other Contact Info: www.medallia.com/contact.
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